Sentiment Analysis
Resident opinion across 1,022 responses · 8 departments · 22 questions
Overall Sentiment
51.2%
Positive
41.6%
Neutral
7.2%
Negative
1,022
Total Responses
Department Breakdown
Top 5 Strongest Areas
#1
Equipment functionMaintenance
60.5%#2
Facility conditionMaintenance
58.1%#3
Personal attentionEngagement
55.8%#4
Laundry servicesHousekeeping
55.8%#5
Repair timelinessMaintenance
55.8%Top 5 Problem Areas
#1
Food qualityDining
16.3%#2
Menu varietyDining
13.9%#3
Schedule availabilityTransportation
13.9%#4
Overall value for costValue
11.6%#5
Activity varietyActivities
11.6%