Viewing demo data — sample residents, surveys, and communities
Prospect and family feedback collected after community tours
Total Tours
8
Positive Signal
3
38%
Concerns
2
25%
Communities Toured
“I toured Maplewood Heights last Tuesday with Sarah. From the moment I walked in I felt at home — the residents were friendly, the dining room smelled like a real kitchen instead of an institution, and the apartment she showed me had the sam…”
“I appreciated the time the team gave me but I am not sending my mother to Clearwater. The hallway near the dining room had a lingering smell when we visited at lunchtime, and we saw a resident waiting in the common area for assistance for w…”
“After visiting six other communities, Sunrise was the only one that felt like home from the moment we walked in. The residents were chatting in the lounge as if they had known each other for years. Janet introduced me to four people during…”
“Patricia and I toured Brookstone Landing on Tuesday. The price came in higher than we were budgeting. We are still considering it because the activity programming is exactly what Patricia is looking for and the staff seemed genuinely engage…”
“I am writing for my mother who has early-stage memory care needs. The memory care unit at Oakridge was the cleanest and most thoughtfully designed of the four we have visited this month. The staff knew every resident by name. The director t…”
“The tour was fine. The building is older than I expected from the website photos and the carpets in the hallway near the elevator looked worn. The activity director was wonderful and the dining program seems strong. I am undecided. I will p…”
“The grounds at Willow Creek are beautiful and I could see myself walking the gardens every morning. The apartment felt spacious and the kitchen was a real kitchen. My main hesitation is the location — it is further from my daughter than I w…”
“I have been independent my whole life and I was nervous about the idea of a senior community. The team at Harmony Hills did not push. They showed me apartments, they introduced me to a resident who used to be a teacher like I was, and they…”
