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Software

Software built around how your teams already work

We learn how your team does the job and shape OneSource, our senior living platform, to fit it. Information stops living in binders, spreadsheets and email chains.

A dining team member serving coffee to residents
The problem

Most software ignores the process your teams already use

Built for someone else

Off-the-shelf tools were designed for a generic operator. Your dining director ends up tracking the numbers in a spreadsheet on the side.

Nothing connects

A family complaint from a survey lands in an inbox. The work order lives in another system. The regional roll-up is built by hand every month.

Nobody asked the team

The people doing the work rarely get a say in the tool they use every day, so they work around it.

OneSource

Every tool is built on OneSource

OneSource is our platform for running a senior living community. Each tool we build for you is part of it, so your teams share one login, one set of resident and staff records, and one place to see what needs doing.

We start from the parts that already exist and shape them to how your team works. That is why a new tool takes weeks instead of months.

Parts already built

  • Dining
  • Maintenance
  • Housekeeping
  • Resident requests
  • Activities
  • Admissions and sales
  • Staff training
  • Budget
  • Billing
  • Nutrition
  • Clinical care
  • Resident survey results
How we build

We learn the work first

Our team has run communities. We start on the floor, with the people doing the work.

Understand

We watch how the work is done

We talk with the people doing the job and map where time and information get lost.

Build

We ship in weeks

Your team gets a working tool quickly, shaped by their feedback from the first day.

Connect

We tie it to what residents say

A complaint about dinner from a survey call shows up in the dining tool with an owner assigned.

Stay

We keep improving it

We support what we build and keep solving the next problem with your team.

An example

A dining tool for a multi-community operator

Dining directors across a portfolio were managing tight food and labor budgets in a stack of spreadsheets, and regional leaders got the numbers weeks late. We built one tool that cooks, dining directors and regional leaders sign into every day, designed with them.

  • Spending tracked against budget, order by order
  • Labor hours by position, against budget
  • Menus, substitutions and printed menus
  • Sanitation audits with follow-up items
  • Staff training, with live sessions and handouts

The same approach works for maintenance, housekeeping, resident requests, sales follow-up and training. Tell us where your team loses the most time and we will start there.

A server bringing a meal to a resident
How it fits

Survey results and department tools in one system

Survey calls tell you what residents and families need. OneSource gives each department a place to do the work and show it got done. Leaders see both on one screen, without the spreadsheet work.

How results reach each team
  • Built by people who have run communities
  • Scoped and priced for your operation, one tool at a time
  • HIPAA compliant, with a BAA for every client
  • Supported by our team after launch
Get started

Tell us where your team loses the most time

Bring one problem to a 30-minute walkthrough with someone who has run communities. We will tell you whether a custom tool is the right fix, and what it would take.

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